Turn busy visitorsinto warm enquiries
AI chat that responds instantly, clarifies questions, and helps customers move forward without your team needing to be on standby.
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CASE STUDY
How AI helps NordicFysio optimize customer service and lighten the load in everyday work.
“This chatbot is very user-friendly and very easy to set up”
Søren Madsen
Current CEO of NordicFysio
Build chatbots for support, leads, booking and guidance
Whether you want to answer questions, guide visitors or generate more enquiries, you can build a chatbot that fits your business and your website.


















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Nicklas Petersen
CEO
This is where you feel the difference
Trust means everything when AI is to speak on your behalf. That is why our chatbots are built to start from your knowledge, information and reality — supported by the most advanced AI technology available today.
Some gains are easier to feel than to put into words. Our CEO is a very good example.
— Swipe right and see why.
Frequently asked questionsabout Petsen AI
Answers to common questions about an AI chatbot for websites, customer service, support, lead generation and booking.
What is Petsen AI?
Petsen AI is an AI chatbot platform for businesses. It is installed on your website and helps visitors with fast answers, guidance and next steps such as contact, booking or enquiries.
How does an AI chatbot work on a website?
The chatbot appears as a small chat button on the website. When a visitor asks a question, it answers from your business content and helps the visitor move forward without your team being on standby.
Does the chatbot only use our own business knowledge?
Yes. Petsen AI is built to answer from the knowledge crawled or connected for your business. If a question is outside that information, the chatbot should refuse and explain that it can only help with questions about the business.
Can the chatbot be trained on our website content?
Yes. The platform can use your website pages, FAQ, products, services and practical information as the foundation for the chatbot.
What questions can the chatbot answer?
It can typically answer questions about opening hours, prices, services, products, booking, delivery, contact and practical information, as long as that information exists in your business knowledge.
Can Petsen AI help with leads and booking?
Yes. The chatbot can guide visitors toward contact, booking, pricing or the next relevant page and help qualify enquiries before follow-up.
How do we install the chatbot?
The chatbot is installed with a small script. It can be added directly to the website or through Google Tag Manager, WordPress, Wix, Shopify or another setup that supports custom scripts.
Can we customize design, colors and tone?
Yes. In the dashboard you can adjust the chatbot name, welcome message, suggested buttons, logo, colors, size and tone so the chatbot matches your brand.
Can we see conversations and traffic in the dashboard?
Yes. The platform includes sections for conversations, traffic and training data, so you can monitor usage and improve the chatbot over time.
What does Petsen AI cost, and is there a contract period?
Petsen AI has simple pricing based on monthly conversation volume. There is an 18-day free trial, no credit card requirement during the trial and no lock-in.
